Local FAQ

Anyone settled in Dubai or Abu Dhabi with genuine local knowledge and a real willingness to help newcomers. Whether you know the schools, the neighbourhoods, the paperwork, or the culture, there is someone who could use your perspective.

Create a Local profile: tell us about your background and expertise, the languages you speak, the packages you want to offer, and how Movers get a time with you. It only takes a few minutes to get going.

Yes. Every profile is reviewed to keep the marketplace trustworthy. We may approve it, request a few changes, or decline it. If we ask for changes, you will get a note explaining exactly what to adjust, and you can resubmit.

We aim to review new profiles quickly. You will be notified in-app the moment there is a decision on your application.

Every session sold on Delbazi is a 1-to-1 video call held directly on the platform. It is not an in-person meeting, a coffee, a neighbourhood tour, or a call on Zoom, WhatsApp or any other app. Please do not offer those in your packages.

You create your own service packages — for example a pre-move chat or a housing-search session — and set the price for each one. The price you enter is the price of the whole package. You also set the length of each video call in it. You stay in full control of what you charge.

Yes. A package can include 1, 2 or 3 sessions. Each session is a separate 1-to-1 video call with you, and you set the length of each one. The Mover pays once and books each call separately, so the calls can be on different days.

You can work in two ways. If you set weekly hours in Dubai time, Movers book an open time at once, and we protect a short lead time before each session. If you set no weekly hours, your profile shows "Time by arrangement": Movers book first, then you agree a time in Messages and choose "Propose a time" on the booking. The Mover accepts it with one click. If a booked session has no time, we remind you by email and in your notifications. You can change between the two at any time.

Yes. Agree on a time with the Mover in Messages, then open the booking in your dashboard and choose "Propose new time". You can pick any time in Dubai time, also outside your weekly schedule. The Mover confirms it with one click. The current time stays confirmed until then, and no payment changes.

Yes. You can update your packages whenever you like. Editing them will never cancel sessions that movers have already booked — those bookings are always preserved.

When a paid session is completed, the session amount becomes available in your payout records. Delbazi pays it out by bank transfer.

You keep 80% of the price you set. Delbazi keeps 20% as commission, which pays for matching, payments, support, and the video calls.

The mover also pays a 10% service fee on top of your price. That fee goes to Delbazi and does not change what you earn. Example: you set $100, the mover pays $110, and you receive $80.

No. Locals are not paid for intro calls. Intro calls are part of your opportunity to meet new clients on the platform — payment is only made for subsequent booked sessions.

This is spelled out in our Terms, which every Local accepts during onboarding.

They are the top of your funnel. An intro call is a low-pressure way for a mover to meet you and decide to work with you — and many full, paid bookings begin with a good first conversation.

A complete, verified profile with clear packages gets matched to movers whose needs fit your expertise. The more helpful and specific your profile, the better the matches.

Movers reach out first. Once there is a booking between you, you can chat with them in-app to prepare for the session.

You can change or remove your weekly hours at any time. Without weekly hours, Movers can still book you and agree a time with you. You can cancel eligible bookings from your dashboard — the Mover is always notified when you do.